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Billing Procedures



We will read meters around the 25th of each month. Your bill will then be mailed so you receive it on the 1st or before. The bill is due on the 1st of the month, but you have until the 10th to pay it. If you fail to pay by the 10th of the month or if your payment is postmarked after the 10th, a penalty of 10% of that month's usage will be assessed to your account. There are no exceptions. If the 10th falls on a Saturday, the above applies. However, if the 10th falls on a Sunday and remittance is received on Monday, the 11th, or postmarked the 11th, there will be no penalty. There is a drop box to the left of our front door if you need to drop your bill off before or after hours.



Meters are locked for non-payment when payment has not been received prior to the date specified on the past due/disconnect notice. If payment has not been made by this time, the customer will be charged a $50.00 service charge and the water service will be disconnected. The account has to be paid in full before re-connection occurs. If we are unsuccessful in collecting on an account, the bill will be turned over to a collection agency. We charge $25.00 for any check returned from the bank due to insufficient funds.



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